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Terms of service

VATERO INC. — Terms and Conditions of Service

Effective Date: February 25, 2026 Last Updated: February 25, 2026

1. Interpretation and Definitions

1.1 Interpretation

Words with initial capital letters have defined meanings as set out below. These definitions apply equally in their singular and plural forms.

1.2 Definitions

For the purposes of these Terms and Conditions:

  • "Affiliate" means any entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the voting shares, equity interest, or other securities entitled to vote for the election of directors or equivalent managing authority.
  • "Account" means a unique account created for You to access our Service or parts of our Service.
  • "Company" (also referred to as "we," "us," or "our" in this Agreement) refers to Vatero Inc., 7700 Keele St., Ontario, Canada.
  • "Country" refers to Ontario, Canada.
  • "Feedback" means any feedback, suggestions, ideas, or innovations You submit regarding the features, performance, or attributes of our Service.
  • "Goods" refers to the items offered for sale through the Service.
  • "Order" means a request by You to purchase Goods from us through the Service.
  • "Promotions" refers to contests, sweepstakes, or other promotional activities offered through the Service.
  • "Service" refers to the Website.
  • "Terms and Conditions" (also referred to as "Terms") means these Terms and Conditions, which form the entire agreement between You and the Company regarding the use of the Service.
  • "Third-Party Social Media Service" means any services or content provided by a third party that may be displayed, included, or made available through the Service.
  • "Website" refers to Vatero, accessible at www.vatero.com.
  • "You" means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

2. Acknowledgement and Acceptance

These Terms and Conditions govern Your use of the Service and constitute the binding agreement between You and the Company. By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, You must not access or use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with our Privacy Policy, which describes our practices regarding the collection, use, and disclosure of Your personal information. Please review our Privacy Policy carefully before using the Service.

3. Placing Orders for Goods

3.1 Eligibility

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts under applicable law.

3.2 Your Information

When placing an Order, You may be required to provide certain information, including but not limited to Your name, email address, phone number, payment card details, billing address, and shipping information.

You represent and warrant that: (a) You have the legal right to use any credit card, debit card, or other payment method in connection with any Order; and (b) the information You supply to us is true, correct, and complete.

By submitting such information, You grant us the right to share it with payment processing third parties solely for the purpose of facilitating the completion of Your Order.

3.3 Order Cancellation by the Company

We reserve the right to refuse or cancel Your Order at any time for reasons including, but not limited to:

  • Goods availability or stock issues
  • Errors in the description or pricing of Goods
  • Errors or inaccuracies in Your Order
  • Suspected fraud, unauthorized, or illegal transactions

3.4 Your Cancellation Rights

Goods purchased through the Service may only be returned in accordance with these Terms and our Returns Policy, which forms a part of these Terms.

Your right to cancel an Order applies only to Goods returned in the same condition in which You received them, including all original packaging, instructions, and documentation. Goods that are damaged, altered, or worn beyond the opening of original packaging will not be eligible for a refund.

We will reimburse You no later than 14 days from the date on which we receive the returned Goods, using the same payment method You used for the original Order at no additional cost to You.

Non-Cancellable Goods

You will not have the right to cancel an Order for the following types of Goods:

  • Goods made to Your specifications or clearly personalized
  • Goods that by their nature are not suitable for return, deteriorate rapidly, or have passed their expiry date
  • Goods unsealed after delivery that are not suitable for return due to health protection or hygiene reasons
  • Goods that, after delivery, are inseparably mixed with other items
  • Digital content not supplied on a tangible medium, where performance has begun with Your prior express consent and acknowledgement of loss of cancellation right

3.5 Availability, Errors, and Inaccuracies

We regularly update the Goods available on our Service. However, Goods may occasionally be mispriced, inaccurately described, or temporarily unavailable. We do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, or availability. We reserve the right to correct errors and update information at any time without prior notice.

3.6 Pricing

The Company reserves the right to revise prices at any time prior to accepting an Order. Prices may also be revised after an Order is accepted in the event of circumstances beyond our reasonable control, including government action, changes in customs duties, increased shipping charges, or currency fluctuations. In such cases, You will have the right to cancel Your Order.

3.7 Payment

All Goods are subject to a one-time payment at the time of purchase. We accept various payment methods, including Visa, MasterCard, American Express, Affinity Card, and online payment services such as PayPal.

Payment cards are subject to validation and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of Your Order.

4. Promotions

Promotions made available through the Service may be governed by separate rules. If You participate in any Promotion, please review the applicable rules and our Privacy Policy. In the event of a conflict between Promotion rules and these Terms, the Promotion rules will prevail.

5. User Accounts

When creating an Account, You must provide accurate, complete, and current information. Failure to do so constitutes a breach of these Terms and may result in immediate termination of Your Account.

You are responsible for safeguarding Your password and for all activities that occur under Your Account, whether through our Service or a Third-Party Social Media Service. You agree not to disclose Your password to any third party and must notify us immediately of any unauthorized use of Your Account or any other security breach.

You may not use a username that belongs to or is the name of another person or entity without proper authorization, or any username that infringes on trademarks or is otherwise offensive, vulgar, or obscene.

6. Intellectual Property

The Service and its original content, features, and functionality (excluding content provided by users) are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws of Canada and foreign jurisdictions. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

7. Your Feedback to Us

By providing Feedback to the Company, You assign all rights, title, and interest in such Feedback to the Company. If such assignment is ineffective for any reason, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, disclose, sublicense, distribute, modify, and exploit such Feedback without restriction.

8. Links to Third-Party Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available through such third-party websites. We strongly advise You to review the terms and privacy policies of any third-party websites You visit.

9. Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason, including if You breach these Terms. Upon termination, Your right to use the Service will cease immediately. You may terminate Your Account at any time by discontinuing use of the Service.

10. Limitation of Liability

To the maximum extent permitted by applicable law, the entire liability of the Company and its suppliers under these Terms shall be limited to the amount actually paid by You through the Service, or $100 USD if You have not made any purchases.

In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever, including but not limited to damages for loss of profits, loss of data, business interruption, personal injury, or loss of privacy arising out of or related to the use of or inability to use the Service, even if the Company has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, each party's liability will be limited to the greatest extent permitted by law.

11. "As Is" and "As Available" Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied, or statutory. The Company expressly disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

The Company does not warrant that the Service will meet Your requirements, operate without interruption, be error-free, or that any defects will be corrected. The Company makes no representations regarding the accuracy, reliability, or completeness of any content provided through the Service.

Some jurisdictions do not allow the exclusion of certain warranties. In such cases, the exclusions set forth in this section shall apply to the greatest extent enforceable under applicable law.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Your use of the Service may also be subject to other local, provincial, national, or international laws.

13. Dispute Resolution

If You have any concern or dispute regarding the Service, You agree to first attempt to resolve the matter informally by contacting the Company before pursuing any formal legal action.

14. For European Union (EU) Users

If You are a consumer residing in the European Union, You will benefit from any mandatory provisions of the law of the country in which You reside.

15. United States Legal Compliance

You represent and warrant that: (a) You are not located in a country subject to a United States government embargo or designated as a "terrorist supporting" country; and (b) You are not listed on any United States government list of prohibited or restricted parties.

16. Severability and Waiver

16.1 Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be modified and interpreted to accomplish its objectives to the greatest extent possible under applicable law. The remaining provisions will continue in full force and effect.

16.2 Waiver

The failure to exercise a right or require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter. A waiver of any breach shall not constitute a waiver of any subsequent breach.

17. Translation Interpretation

These Terms may have been translated for Your convenience. In the event of a dispute, the original English text shall prevail.

18. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice before the new terms take effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use the Service after revisions become effective, You agree to be bound by the updated Terms. If You do not agree to the revised Terms, please discontinue use of the Website and the Service.

19. Contact Us

If You have any questions about these Terms and Conditions, You can contact us:

  • Email: vatero@vatero.com
  • Online: www.vatero.com/contact-us
  • Phone: (416) 282-8376
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